A day in the life of an estate agent
At Mishon Mackay, we’ve been selling and letting properties for more than 30 years. Across that time, it’s safe to say that no two days have ever been the same. Working across Residential Sales, Lettings, Land and New Homes, our team of administrators, negotiators, sales managers and directors work hard to meet your property needs across a network of offices in Brighton, Hove and Mid Sussex.
Here we spend the day with our Managing Director, Alex Mackay to find out how he often spends his days.
I like to get up early and take our flat coat retriever, Boudi, out for a walk. I’m lucky to live in a village surrounded by beautiful countryside.
Normally I’d be heading into our Hurstpierpoint office but whilst our offices have been closed due to Covid-19, I take the time to check in with our Finance Director and our department managers. The property market is a hot topic at the moment, so I like to keep abreast of the industry and read the latest articles to share with our team.
I join our Heads of Departments call on Zoom to discuss how the week is shaping up, how we’re managing the re-opening of our offices and how we continue to support our clients and staff during this time.
A client has asked us to conduct a virtual valuation of her property and so I log on to video call her. She takes me on a virtual tour around her Regency apartment with a south facing balcony overlooking the sea.
I break for lunch and enjoy a quiet half an hour at my desk. Usually our Hurstpierpoint office is buzzing with accounts, HR, marketing, sales, and lettings all within the building, but it’s much quieter at the moment with most of the team still furloughed. Whilst I normally spend most of my time in the Hurstpierpoint office, every week I will visit each of our seven offices to say hello and see how they are and how their business is looking.
I call a number of our vendors to update them and discuss how we’re continuing to market their properties whilst in this period of lockdown. Some are keen to offer virtual viewings, some want us to recommence our viewings in person, and with others we agree to increase promotion across social media and include in our monthly newsletter.
I take a call from a buyer who wants to put an offer in on a fantastic home in Poets Corner. I ring the vendor to share the news and make arrangements to progress the sale.
My inbox updates with an email from our Lettings team. They’re delighted to share that they’ve let a hat-trick of properties this afternoon and have three very happy landlords.
I join the team to discuss new marketing initiatives and the importance of our online presence during this time. Our Facebook advertising campaigns are performing particularly well and from one advert we’ve had seven enquiries for virtual valuations. I share some research that I’ve been reading about online valuations and also a video I was sent by a client that we can use on our social media channels.
Before I know it, it’s another day done. I tie up any last emails in my inbox and head home, and into the garden to finish the edging. Gardening has always been a relaxation for me and not many days pass when you won’t find me with a project underway. During the height of lockdown, I volunteered with the Nuthurst Hub (organised by Horsham District Council). Apart from doing some shopping and collecting prescriptions, I particularly enjoyed re-landscaping an elderly neighbour’s garden.
8pm – 10.30pm
I enjoy cooking our evening meals (I love cooking stir fries), with a glass of wine, and normally head off to bed at about 10.30pm to read a good thriller (John Grisham being a particular favourite) before sleep.